---
title: "Customer stories | Firevault"
url: https://fire-vault.com/customer-stories
description: "First-party customer evidence for Offline Secure Storage, beginning with an award-winning multi-site UK care organisation."
lang: en-GB
---

Customer stories

# Proof from the organisations carrying the responsibility.

Real environments, real constraints and the customer's own words. We publish the evidence rather than another Firevault paragraph about how good Offline Secure Storage® is.

- First-party evidence
- Approved by the customer
- Business and professional use

Read the care story: https://fire-vault.com/customer-stories/protecting-a-multi-site-care-business

Get started: https://fire-vault.com/get-started

Image: A Firevault bunker rack with one physical Vault assigned and highlighted for a single customer (https://fire-vault.com/__l5e/assets-v1/31cc73a1-7971-4fc9-a760-f043a4d2a74f/physical-ownership-oss.webp)

Published stories

## Customer evidence, one engagement at a time.

More stories will be added as customers approve them for publication.

Care · Multi-site

## Protecting sensitive data across a multi-site care organisation

“I have everything protected when I can't be on site.”

CEO, award-winning multi-site UK care provider

- 12 months with Firevault
- Multi-site organisation
- Highly regulated sector
- Existing IT provider retained

Read their story
https://fire-vault.com/customer-stories/protecting-a-multi-site-care-business

## Structured data

```json
[
  {
    "@context": "https://schema.org",
    "@type": "Organization",
    "@id": "https://fire-vault.com/#organization",
    "name": "Firevault",
    "legalName": "Firevault Limited",
    "url": "https://fire-vault.com",
    "logo": {
      "@type": "ImageObject",
      "url": "https://fire-vault.com/logo.png",
      "width": 200,
      "height": 60
    },
    "foundingDate": "2025-03",
    "description": "Firevault is a UK cyber resilience company. Data protection and storage through Offline Secure Storage. Network evolution and rapid protection through Control.",
    "address": {
      "@type": "PostalAddress",
      "addressCountry": "GB",
      "addressLocality": "United Kingdom"
    },
    "contactPoint": [
      {
        "@type": "ContactPoint",
        "contactType": "customer service",
        "email": "hello@fire-vault.com",
        "availableLanguage": "English",
        "areaServed": [
          "GB",
          "EU",
          "US",
          "AE"
        ]
      },
      {
        "@type": "ContactPoint",
        "contactType": "sales",
        "email": "sales@fire-vault.com",
        "availableLanguage": "English",
        "areaServed": [
          "GB",
          "EU",
          "US",
          "AE"
        ]
      }
    ],
    "founder": [
      {
        "@type": "Person",
        "name": "Mark Fermor",
        "jobTitle": "Founder, CTO and CMO"
      },
      {
        "@type": "Person",
        "name": "David Bailey",
        "jobTitle": "Founder and CEO"
      }
    ],
    "areaServed": [
      "United Kingdom",
      "Europe",
      "United States",
      "Middle East"
    ],
    "sameAs": [
      "https://www.linkedin.com/company/firevault",
      "https://x.com/firevaultuk"
    ],
    "slogan": "Disconnect to Protect",
    "brand": [
      {
        "@type": "Brand",
        "name": "Offline Secure Storage"
      },
      {
        "@type": "Brand",
        "name": "Control by Firevault"
      },
      {
        "@type": "Brand",
        "name": "Firebreak"
      }
    ],
    "knowsAbout": [
      "Offline Secure Storage",
      "Physically disconnected data storage",
      "Physical Air Gap Data Protection",
      "Ransomware Protection",
      "Ransomware recovery",
      "3-2-1-1-0 backup rule",
      "AI kill switch",
      "Operational technology security",
      "Critical national infrastructure resilience",
      "Data Sovereignty",
      "GDPR Compliance",
      "NIS2 Compliance",
      "DORA Compliance",
      "NCSC Cyber Assessment Framework"
    ]
  },
  {
    "@context": "https://schema.org",
    "@type": "WebSite",
    "@id": "https://fire-vault.com/#website",
    "name": "Firevault",
    "alternateName": [
      "Firevault",
      "Firevault UK",
      "Firevault Limited"
    ],
    "url": "https://fire-vault.com",
    "publisher": {
      "@id": "https://fire-vault.com/#organization"
    },
    "inLanguage": "en-GB",
    "description": "Firevault is a UK cyber resilience company. Data protection and storage through Offline Secure Storage. Network evolution and rapid protection through Control.",
    "potentialAction": {
      "@type": "SearchAction",
      "target": {
        "@type": "EntryPoint",
        "urlTemplate": "https://fire-vault.com/learn?q={search_term_string}"
      },
      "query-input": "required name=search_term_string"
    }
  },
  {
    "@context": "https://schema.org",
    "@type": "WebPage",
    "@id": "https://fire-vault.com/customer-stories#webpage",
    "url": "https://fire-vault.com/customer-stories",
    "name": "Customer stories",
    "description": "First-party customer evidence for Offline Secure Storage, beginning with an award-winning multi-site UK care organisation.",
    "isPartOf": {
      "@id": "https://fire-vault.com/#website"
    },
    "about": {
      "@id": "https://fire-vault.com/#organization"
    },
    "primaryImageOfPage": {
      "@type": "ImageObject",
      "url": "https://fire-vault.com/images/og/og-base-home.jpg"
    },
    "inLanguage": "en-GB",
    "breadcrumb": {
      "@id": "https://fire-vault.com/customer-stories#breadcrumb"
    }
  },
  {
    "@context": "https://schema.org",
    "@type": "BreadcrumbList",
    "@id": "https://fire-vault.com/customer-stories#breadcrumb",
    "itemListElement": [
      {
        "@type": "ListItem",
        "position": 1,
        "name": "Home",
        "item": "https://fire-vault.com"
      },
      {
        "@type": "ListItem",
        "position": 2,
        "name": "Customer stories",
        "item": "https://fire-vault.com/customer-stories"
      }
    ]
  }
]
```