--- title: "Vault Spare: automatic hardware continuity for… | Firevault" url: https://fire-vault.com/offline-secure-storage/vault-spare description: "Every dedicated Firevault Vault is protected by Vault Spare: if the hardware fails, the spare is designed to keep your access running, engineers attend on…" lang: en-GB --- Vault SpareIncluded with every Vault # Hardware can fail. Your access does not have to. Every dedicated Firevault Vault is protected by Vault Spare. If your Vault has a hardware failure, the spare is designed to trigger automatically and keep your access running while the fault is fixed. Buy your Vault: https://fire-vault.com/get-started Hardware return: https://fire-vault.com/offline-secure-storage/hardware-return Vaults from £360 a month inc VAT. 36-month commitment, first payment at checkout. - Automatic continuity - No emergency procurement - Engineer attendance when required - Failed drives returned As featured in - Image: TechRadar Pro logo - Image: Yahoo Finance logo (https://fire-vault.com/assets/yahoo-finance-logo-navy-D1I5Rlpp.png) - Image: Channel Insider logo (https://fire-vault.com/assets/channel-insider-logo-JiDdxa5-.webp) - Image: Security Buyer logo (https://fire-vault.com/assets/security-buyer-logo-navy-B-xcJluL.png) - Image: SecurityBrief logo (https://fire-vault.com/assets/security-brief-logo-BWLsFFdx.png) **Your Vault**Dedicated physical drives, RAID 1_Working normally__Fault detected_ **Vault Spare**Already inside your Vault spare hardware_Prepared in advance__Keeping your access running_ **Your access**Same login, same MFA, same File Manager Unchanged. No waiting for an engineer Your Vault stays physically disconnected outside authorised sessions Illustration Continuity when hardware fails Automatic Waiting for replacement equipment None Failed drives Returned to you Login and access Unchanged Why it matters ## Built for hardware failure. Dedicated hardware is a strength of physical storage. Hardware can also fail, so a spare is prepared in advance. ### A spare, prepared in advance Already inside your Vault spare hardware is ready before anything goes wrong, so there is no emergency procurement. ### Failure kept apart from access A hardware problem does not become an access problem. ### Access comes first No waiting for replacement equipment, and no change to how you access your Vault. Your Vault: dedicated physical drives, mirrored with RAID 1 How it works ## From a fault to a returned drive. Five steps. Your access does not wait on the repair. 1. **01**Your Vault works normally 2. **02**A fault is detected 3. **03**Access continues 4. **04**Engineers replace the hardware 5. **05**Your failed drive comes back to you Step 1 of 5 ### Your Vault works normally Your Vault operates normally, and stays physically disconnected outside authorised sessions. Your Vault Working normally Vault Spare Prepared in advance Your access Normal Failed drive None Vault Spare does not change the offline model. Your Vault is physically disconnected outside authorised sessions. Principles ## Five principles behind Vault Spare. ### Automatic continuity The spare takes over without you sourcing or configuring another device. ### No loss of access A physical fault should not unnecessarily interrupt your access. ### Engineer attendance when required Firevault engineers can carry out the physical repair, on request. ### Your drives remain yours Failed drives holding your data go back to you, not into a shared pool. ### The offline model remains Vault Spare does not change the principle that your Vault is physically disconnected outside authorised sessions. Why return the failed drive? Physical ownership should mean keeping control of a drive at the end of its service life, or after a fault, so the media holding your data stays accountable to you. How hardware return works: https://fire-vault.com/offline-secure-storage/hardware-return ## Related **Hardware return**The end-of-contract process: return your hardware, or have it securely destroyed with a certificate: https://fire-vault.com/offline-secure-storage/hardware-return **Dedicated hardware**Named, serial-numbered drives allocated to one verified owner: https://fire-vault.com/offline-secure-storage/dedicated-hardware **Physical control**Who can enable access to your drives, and for how long: https://fire-vault.com/offline-secure-storage/physical-control **24/7 on-demand access**How authorised sessions work, including during a continuity event: https://fire-vault.com/offline-secure-storage/on-demand-access Where it is included ## Built into every Vault. On Storage and Enterprise, hardware continuity depends on the design. It is not standard on LUV. - **LUV**Not standard _–_: https://fire-vault.com/luv - **Vault**Included with every Vault: https://fire-vault.com/vault - **Storage**Design-dependent: https://fire-vault.com/storage - **Enterprise**Design-dependent: https://fire-vault.com/enterprise Choose your Vault ## Choose your Vault. Pick the capacity. File Manager, File Share, Vault Buddy and Vault Spare come with every size. Dedicated physical capacity Image: Firevault 2TB Offline Secure Storage drive (https://fire-vault.com/__l5e/assets-v1/f7f46c4d-276a-4f19-8ec1-118a43449bda/oss-drive-2tb-cutout-v2.png) **2TB** Contracts, company records, financial evidence and the client documents a small business cannot replace. £ **360**per month inc VAT £300 a month ex VAT, 36-month commitment Configure 2TB (https://fire-vault.com/checkout?capacity=2TB&audience=business)Ask a question (https://fire-vault.com/contact) - 24/7 on-demand access - File Manager - File Share - Vault Buddy - Vault Spare - Dedicated physical drives, RAID 1 mirrored - **2TB** Offline Secure Storage® - Identity locked access with MFA - Setup and ongoing support Most chosen Dedicated physical capacity Image: Firevault 4TB Offline Secure Storage drive (https://fire-vault.com/__l5e/assets-v1/a655c560-26c4-40e1-a4b8-1e748a539afc/oss-drive-4tb-cutout-v2.png) **4TB** For growing businesses and professionals, with meaningful room to expand. £ **480**per month inc VAT £400 a month ex VAT, 36-month commitment Configure 4TB (https://fire-vault.com/checkout?capacity=4TB&audience=business)Ask a question (https://fire-vault.com/contact) - 24/7 on-demand access - File Manager - File Share - Vault Buddy - Vault Spare - Dedicated physical drives, RAID 1 mirrored - **4TB** Offline Secure Storage® - Identity locked access with MFA - Setup and ongoing support Dedicated physical capacity Image: Firevault 8TB Offline Secure Storage drive (https://fire-vault.com/__l5e/assets-v1/3147613c-52f1-41d1-a1da-59b26ac04a92/oss-drive-8tb-cutout-v2.png) **8TB** Substantial archives, creative work and records built up over many years. Adds a dedicated account manager. £ **600**per month inc VAT £500 a month ex VAT, 36-month commitment Configure 8TB (https://fire-vault.com/checkout?capacity=8TB&audience=business)Ask a question (https://fire-vault.com/contact) - 24/7 on-demand access - File Manager - File Share - Vault Buddy - Vault Spare - Dedicated physical drives, RAID 1 mirrored - **8TB** Offline Secure Storage® - Identity locked access with MFA - Setup and ongoing support - **Dedicated account manager** Every Vault belongs to one user. 36-month commitment, first payment at checkout. In every OSS instance ## Four tools, one instance. File Manager, File Share, Vault Buddy and Vault Spare come with every OSS instance. Here are the other three. **File Manager**Upload, overwrite, create folders and share from any modern browser during an authorised window. Nothing to install.Explore File Manager: https://fire-vault.com/offline-secure-storage/file-manager **File Share**A time-boxed, password-protected link to a record in your Vault, withdrawn the moment the exchange is done.Explore File Share: https://fire-vault.com/offline-secure-storage/file-share **Vault Buddy**Nominate who should be able to reach your Vault. Released only on documentary evidence and verified identity.Explore Vault Buddy: https://fire-vault.com/offline-secure-storage/vault-buddy Questions ## Questions about Vault Spare. Vault Spare is Firevault’s hardware continuity for dedicated Vault customers. It is not a second Vault that stays connected. Vault Spare is designed to activate automatically, you keep your normal authentication, and an engineer can swap the hardware on request. No. Continuity does not depend on an engineer reaching the Bunker first. Vault Spare is designed to stop a hardware failure from causing a loss of access. Engineers can replace it on request. It is returned to you. It is not reused or sent to general disposal. No. It provides hardware continuity and does not change the offline principle: your Vault is physically disconnected outside authorised sessions. No. Your identity checks, authentication and authorised access stay the same. All questions: https://fire-vault.com/learn/faq Disconnect to Protect® ## Real hardware. Planned failure. Hardware will eventually fail. Vault Spare gives you automatic continuity, engineers when you need them, and your failed drives back. Get started: https://fire-vault.com/get-started Book a demo: https://fire-vault.com/demo Firevault home (https://fire-vault.com/) Offline Secure Storage® and Control. A UK cyber resilience company. Data protection and storage through Offline Secure Storage®. Network evolution and rapid protection through Control. Firevault on LinkedIn: https://www.linkedin.com/company/firevault-limited Firevault on Facebook: https://www.facebook.com/Firevaultltd/ Firevault on YouTube: https://www.youtube.com/@Firevault-ltd Verify Firevault Cyber Essentials and Cyber Essentials Plus certification on the NCSC register: https://registry.blockmarktech.com/certificates/ © 2026 Firevault Limited Company No. 16320803 VAT No. 490 8551 64 Registered in England and Wales ## Structured data ```json [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://fire-vault.com/#organization", "name": "Firevault", "legalName": "Firevault Limited", "url": "https://fire-vault.com", "logo": { "@type": "ImageObject", "url": "https://fire-vault.com/logo.png", "width": 200, "height": 60 }, "foundingDate": "2025-03", "description": "Firevault is a UK cyber resilience company. Data protection and storage through Offline Secure Storage. 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