--- title: "Offline Secure Storage for Professional Services | Firevault" description: "Secure client file storage for law firms, accountancy practices and consultancies. Vault seats from £360 per month inc VAT, Storage from 20TB, physically…" lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://fire-vault.com/#organization", "name": "Firevault", "legalName": "Firevault Limited", "url": "https://fire-vault.com", "logo": { "@type": "ImageObject", "url": "https://fire-vault.com/logo.png", "width": 200, "height": 60 }, "foundingDate": "2025-03", "description": "Protect what matters with Offline Secure Storage and control what moves with Control by Firevault. 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Client material is hardware encrypted, physically disconnected between retrievals, and every session is recorded and attributable." } }, { "@type": "Question", "name": "Do paralegals and support staff need their own vault?", "acceptedAnswer": { "@type": "Answer", "text": "Only if they hold restricted material in their own right. Seats are added one at a time, so you pay for the people who genuinely handle client files." } }, { "@type": "Question", "name": "How do we reopen a closed matter?", "acceptedAnswer": { "@type": "Answer", "text": "The archive is reconnected for an authorised retrieval session using API or SFTP, then physically disconnected again afterwards." } }, { "@type": "Question", "name": "Can the hardware sit at our office?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Storage is deployed in one of our bunkers, on your premises, or as a hybrid, depending on the obligations you are meeting." } }, { "@type": "Question", "name": "Does this replace our document management system?", "acceptedAnswer": { "@type": "Answer", "text": "No. Fee earners keep working where they work. Offline Secure Storage® holds the material that must not be reachable, and the closed archive behind it." } }, { "@type": "Question", "name": "How many seats should a firm start with?", "acceptedAnswer": { "@type": "Answer", "text": "Start with the partners and fee earners who genuinely hold restricted client material. Seats are added one at a time as the practice grows." } }, { "@type": "Question", "name": "What happens when someone leaves the firm?", "acceptedAnswer": { "@type": "Answer", "text": "Their seat is closed and the hardware is retrieved or renewed, so client material is never left sitting inside a shared space nobody owns." } } ] } ] --- Recent Breaches Breaches [2026 PowerSchool 62.4M records ](/learn/breaches)[2026 DISA Global Solutions 3.3M records ](/learn/breaches)[2026 Globe Life 850K records ](/learn/breaches)[2026 Lidl GB Customer contact data ](/learn/breaches)[2026 Asahi Group Production systems disrupted ](/learn/breaches)[2026 Kido International 8K records ](/learn/breaches)[2026 Collins Aerospace (RTX) Check-in and boarding disruptio... ](/learn/breaches)[2026 Jaguar Land Rover Production and IT systems disru... ](/learn/breaches)[2026 Peter Green Chilled Order and logistics data ](/learn/breaches)[2026 Adidas UK Customer contact details ](/learn/breaches)[2026 PowerSchool 62.4M records ](/learn/breaches)[2026 DISA Global Solutions 3.3M records ](/learn/breaches)[2026 Globe Life 850K records ](/learn/breaches)[2026 Lidl GB Customer contact data ](/learn/breaches)[2026 Asahi Group Production systems disrupted ](/learn/breaches)[2026 Kido International 8K records ](/learn/breaches)[2026 Collins Aerospace (RTX) Check-in and boarding disruptio... ](/learn/breaches)[2026 Jaguar Land Rover Production and IT systems disru... ](/learn/breaches)[2026 Peter Green Chilled Order and logistics data ](/learn/breaches)[2026 Adidas UK Customer contact details ](/learn/breaches) [View All →](/learn/breaches) [![Firevault - offline secure storage, physically disconnected from the internet](/assets/logo-color-DBVl0KCg.png)](/) Products Solutions [Why OSS](/why-oss) More [Help](/help)[Get started](/get-started) Which one Why it mattersThe rangeCompareWhat goes inSetupSpecificationsFAQ OSS® for professional services # Client files held offline, matter by matter Solicitors, accountants, consultants and advisers hold their clients' most sensitive material. Offline Secure Storage® keeps the client file physically disconnected inside one of our bunkers, so it cannot be reached remotely between authorised retrievals. - Offline by default - Identity locked access - Hardware encrypted [See the range and pricing](#plans) [Talk to a member of the team](/contact) ## Who this is for - Law firms, chambers and paralegal teams - Accountancy, audit and tax practices - Management consultancies and advisory firms - Wealth managers, IFAs and corporate finance advisers Physically disconnected by default, in one of our bunkers. ![A team of professionals joining hands in a modern office, representing a professional services firm protecting client files offline](/__l5e/assets-v1/da0a1428-ceca-4e37-bf22-0441ac1f51ad/professional-services-team.jpg) 1 vault per fee earner 2TB to 300TB capacity range Client matter files kept confidential per matter £0 due today 01 Which one ## Seats for the people, Storage for the archive Professional practices split cleanly. Live restricted material belongs to a named fee earner. Closed matters and retained records belong to the firm. [If you hold 01 ### Partners and fee earners Privileged advice, live matter papers and engagement files held by one accountable owner. Vault 2TB per seat](#plan-vault-2tb) [If you hold 02 ### Engagement teams running several matters Audit and advisory teams working across parallel engagements with 24/7 access to their own drive. Vault 4TB per seat](#plan-vault-4tb) [If you hold 03 ### Closed matters and retained records The firm archive, separated by client, matter or engagement and retrieved only when a file reopens. Storage 20TB ](#plan-storage-20tb) 02 Why it matters ## A breach at the firm is a breach at every client Practices are targeted because they concentrate what their clients would never leave online, and confidentiality cannot be restored once it is gone. ### One intrusion reaches hundreds of matters A single online archive holding every client file turns one compromised account into a firm-wide notification event, with each client answering to its own regulator. Concentration is why practices are targeted. ### Privilege and confidentiality are one-way doors Once privileged advice or audit working papers leave the firm, no remediation puts confidentiality back. The obligation was to prevent the exposure. SRA and ICAEW obligations are preventative. ### Clients now ask how their file is held Panel reviews, tenders and insurer questionnaires ask where the copy sits. A physical control answers the question better than a policy statement. Diligence questionnaires ask where the copy sits. ### What changes for the practice Restricted client material owned by a named person, and the retained archive out of the online estate. Client files in a shared network folder One vault per fee earner, owner verified Closed matters left in live systems Retained archive physically disconnected Retention explained in a policy Retrieval recorded per authorised session Archive locked into a provider platform Dedicated hardware you legally own 03 The range ## Offline Secure Storage® configured for professional services Most practices put a seat with each fee earner who handles restricted material, then move the closed matter archive into Storage behind it. Vault seat ### 2TB per fee earner Partner seats ![Vault seat 2TB per fee earner](/__l5e/assets-v1/f7f46c4d-276a-4f19-8ec1-118a43449bda/oss-drive-2tb-cutout-v2.png) £360 per seat per month inc VAT · 36-month commitment · £0 due today Partners and fee earners holding privileged advice and live matter papers. 24/7 on-demand access per seat - Dedicated physical hard drive per seat - 2TB Offline Secure Storage® per user - Identity locked access with MFA - Retrieval recorded per person - Setup and ongoing support [See Vault 2TB](/vault) [Ask a question](/contact) Most chosen Vault seat ### 4TB per fee earner ![Vault seat 4TB per fee earner](/__l5e/assets-v1/a655c560-26c4-40e1-a4b8-1e748a539afc/oss-drive-4tb-cutout-v2.png) £480 per seat per month inc VAT · 36-month commitment · £0 due today Engagement teams working several matters or audits in parallel. 24/7 on-demand access per seat - Dedicated physical hard drive per seat - 4TB Offline Secure Storage® per user - Identity locked access with MFA - Retrieval recorded per person - Setup and ongoing support [See Vault 4TB](/vault) [Ask a question](/contact) Storage ### 20TB Firm archive ![Storage 20TB](/__l5e/assets-v1/a93ab6eb-c539-4501-8a3c-c9d250754ff5/firevault-vault-rack-oss-drives-tray.png) Quoted priced on capacity · 36-month commitment Closed matters, working papers and retained records the firm must keep. API and SFTP retrieval during an authorised session - 20TB starting capacity, expandable in 20TB steps - Separation by client, matter or engagement - Bunker, on-premises or hybrid deployment - Dedicated hardware you legally own - Onboarding and integration support [See Storage](/storage) [Ask a question](/contact) 04 Compare ## Against the options practices usually weigh Cloud document management and on-premises file shares compared with physical disconnection. Question Cloud backup or archive On-premises copy Offline Secure Storage® Reachable while nobody is working on the file? Yes, continuously Yes, on the network No, disconnected between sessions Who owns the client file A tenancy and its administrators Folder permissions One verified fee earner per vault Closed matter retention Archive tier, still online Left on the file share Separated capacity, offline until recalled Answer to a client or panel review Provider certifications Internal controls A physical control on hardware you own Written to be fair to the alternatives. Keep the backups you use daily, and read the full [comparison pages](/compare/oss-vs-everything) if you want the technical detail. 05 What goes in ## What goes into the vault Material that must be kept but does not need to be online. It stays physically disconnected until you ask for it. 01 ### Client matter files Privileged advice, pleadings, contracts and closed matter papers. 02 ### Audit and tax working papers Engagement files, computations, evidence and review notes. 03 ### Client acceptance records KYC, conflict checks, engagement letters and independence assessments. 04 ### Retained obligations Material held for a fixed retention period with no live access need. [Read the full guide to what should be stored offline](/what-oss-stores) 06 Setup ## How it is set up Four steps from first conversation to a vault that is offline by default. 1. 01 ### Decide who needs a seat Start with the partners, fee earners and engagement leads who genuinely hold restricted client material. 2. 02 ### Verify each owner Every seat is identity verified, so a client file always has one accountable owner. 3. 03 ### Move the closed archive Retained material and closed matters go into Storage, separated by client or engagement. 4. 04 ### Disconnect between sessions Seats and the archive return to a physically disconnected state once a session ends. 07 Specifications ## Specifications at a glance Ownership model One vault per fee earner Capacity per seat 2TB, 4TB or 8TB Firm archive 20TB to 300TB and beyond Access 24/7 per seat, API and SFTP for the archive Accountability Retrieval recorded per person Default state Physically disconnected Encryption Hardware level AES-256 Location Held in one of our bunkers Minimum commitment 36 months Due today £0 08 FAQ ## What partners and practice managers ask first The objections and questions that come up before anyone commits. Does this replace our document management system? How many seats should a firm start with? What happens when someone leaves the firm? How does this sit with SRA and ICAEW obligations? Do paralegals and support staff need their own vault? How do we reopen a closed matter? Can the hardware sit at our office? Related needs ## Start from an outcome instead If you are here for a specific outcome rather than a role, start with one of these. [Legal ](/oss-for-legal) [Professional services brief ](/oss-for-professional-services) [Customer data ](/oss-for-customer-data) [Browse every Offline Secure Storage need](/oss-for) ![Mark Fermor](/assets/mark-fermor-aWtKNSv7.jpg) ![David Bailey](/assets/david-bailey-Dgqj8eaE.jpg) ![Kenny Phipps](/assets/kenny-phipps-CVyooRsR.jpg) Online Now Concierge ## Not sure which vault fits? Tell us what you need to hold offline and we will recommend the configuration. Takes about 2 minutes. No account needed. Find Out Free 2 mins No sign-up Vault seat 4TB per fee earner · £480 per seat per month inc VAT · 36-month commitment · £0 due today [See range](#plans)