--- title: "Offline Storage for Retail & PCI-DSS | Firevault" description: "Drastically reduce your attack surface and simplify PCI-DSS compliance by archiving customer PII and payment card data in a secure offline vault. Discover." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://fire-vault.com/#organization", "name": "Firevault", "legalName": "Firevault Limited", "url": "https://fire-vault.com", "logo": { "@type": "ImageObject", "url": "https://fire-vault.com/logo.png", "width": 200, "height": 60 }, "foundingDate": "2025-03", "description": "Protect what matters with Offline Secure Storage and control what moves with Control by Firevault. 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Discover.", "provider": { "@id": "https://fire-vault.com/#organization" }, "areaServed": [ { "@type": "Place", "name": "Europe" }, { "@type": "Country", "name": "United Kingdom" }, { "@type": "Country", "name": "United States" }, { "@type": "Place", "name": "Middle East" }, { "@type": "Place", "name": "Global" } ], "url": "https://fire-vault.com/oss-for-retail", "category": "Retail", "audience": { "@type": "BusinessAudience", "name": "Retail" } } ] --- Recent Breaches Breaches [2026 PowerSchool 62.4M records ](/learn/breaches)[2026 DISA Global Solutions 3.3M records ](/learn/breaches)[2026 Globe Life 850K records ](/learn/breaches)[2026 Lidl GB Customer contact data ](/learn/breaches)[2026 Asahi Group Production systems disrupted ](/learn/breaches)[2026 Kido International 8K records ](/learn/breaches)[2026 Collins Aerospace (RTX) Check-in and boarding disruptio... ](/learn/breaches)[2026 Jaguar Land Rover Production and IT systems disru... ](/learn/breaches)[2026 Peter Green Chilled Order and logistics data ](/learn/breaches)[2026 Adidas UK Customer contact details ](/learn/breaches)[2026 PowerSchool 62.4M records ](/learn/breaches)[2026 DISA Global Solutions 3.3M records ](/learn/breaches)[2026 Globe Life 850K records ](/learn/breaches)[2026 Lidl GB Customer contact data ](/learn/breaches)[2026 Asahi Group Production systems disrupted ](/learn/breaches)[2026 Kido International 8K records ](/learn/breaches)[2026 Collins Aerospace (RTX) Check-in and boarding disruptio... ](/learn/breaches)[2026 Jaguar Land Rover Production and IT systems disru... ](/learn/breaches)[2026 Peter Green Chilled Order and logistics data ](/learn/breaches)[2026 Adidas UK Customer contact details ](/learn/breaches) [View All →](/learn/breaches) [![Firevault - offline secure storage, physically disconnected from the internet](/assets/logo-color-DBVl0KCg.png)](/) Products Solutions [Why OSS](/why-oss) More [Help](/help)[Get started](/get-started) OSS for Industry # Offline Secure Storage for Retail Retail businesses handle millions of customer records, payment details, and loyalty data. Offline Secure Storage (OSS) provides physical disconnection for your most sensitive data. - Loyalty and PII theft - POS and payment intrusion - Ransomware of trading systems - Third-party supplier breach Schedule a Demo[View All Industries](/solutions/oss) #OSS at a glance ![Retail and supply chain data protected by Offline Secure Storage](/assets/oss-industry-retail-DXkcOdMt.jpg) Offline Secure Storage® keeps a clean copy on hardware that is physically disconnected. Risks How it worksChoose protectionExplore moreQuestions Retail Reality Retailers carry payment card data, loyalty records and millions of customer profiles that PCI-DSS treats as toxic the moment they are stored online longer than necessary. The PCI Security Standards Council recommends archiving cardholder data to media that is physically separated from the operating environment. Firevault provides exactly that separation, sharply reducing the attack surface auditors examine and the volume of data exposed in any single online incident. The evidence 01 Estimated profit loss from M&S DragonForce ransomware £300M Estimated profit loss from M&S DragonForce ransomware Reuters, 2025 02 Co-op members' personal data stolen in single attack 6.5M Co-op members' personal data stolen in single attack BBC News, 2025 03 Harrods customer records stolen in second attack of 2025 430K Harrods customer records stolen in second attack of 2025 BBC News, September 2025 04 Global cybercrime cost in 2025 £8.3T Global cybercrime cost in 2025 Cybersecurity Ventures 2025 Industry Risks ## Retail data is a growing target. 01 ### Payment Data Customer payment information is the primary target for retail breaches. 02 ### Customer Records Loyalty programmes and customer profiles contain valuable personal data. 03 ### Supply Chain Risk Third-party integrations create additional attack surfaces. The reality ## This is already happening in retail. Every incident below is a matter of public record. Each one involved data that was reachable from a live network at the moment of compromise. 01 ### M&S: DragonForce Ransomware Shut Down Online Operations Attackers deployed DragonForce ransomware across Marks and Spencer systems, forcing the retailer to suspend online orders for months and costing an estimated £300 million in lost profit. Reuters, 2025 02 ### Co-op: 6.5 Million Members' Data Stolen Attackers exfiltrated personal data of all 6.5 million Co-op members in a cyber attack the CEO described as devastating. Customer names, contact details, and membership information were all taken. BBC News, 2025 03 ### Harrods: 430,000 Customer Records Stolen in Second Attack Hackers stole customer data from the luxury retailer via a compromised supplier, the second cyber attack to hit Harrods in the same year. BBC News, September 2025 We Think This Is Hard to Ignore > M&S lost an estimated £300 million in profit after DragonForce ransomware encrypted customer systems that were always online. At Firevault, customer and payment data lives on hardware that physically disconnects between sessions, because connected data is the blast radius. How OSS Helps ## Remove customer data from every system attackers can reach. Customer records, payment archives, and loyalty data are taken off retail networks and written to dedicated RAID 1 drives inside a Firevault Bunker. Those drives have no internet connection. No IP address. No API. When authorised staff need access, a physical connection is created after identity verification. When the session ends, the drives disconnect. - Customer and payment data removed from retail networks and placed on hardware with no network connection. Ransomware cannot encrypt what is not online - PCI-DSS compliant storage with identity-verified access. Stolen credentials cannot unlock physically disconnected hardware - Scalable from single-site to national multi-store operations with centralised offline protection - Supports GDPR, PCI-DSS, and Cyber Essentials through the strongest technical measure, physical disconnection Remove Step 1 Disconnect Step 2 Retrieve Step 3 #### Take Customer Data Off Retail Networks Step 1 of 3 Customer records, payment archives, and loyalty data are taken off retail networks and written to physically disconnected RAID 1 drives inside a Firevault Bunker. No cloud. No API. No attack surface. What the regulator says PCI-DSS v4.0, Requirement 3.2 > “Cardholder data should be retained only for as long as needed for legal, regulatory or business purposes, and should be stored using methods that minimise exposure of the data while at rest.” Featured In [![TechRadar Pro logo](/press/techradar-pro-logo.svg) ](https://www.techradar.com/pro/uk-startup-put-physical-disconnect-switch-in-its-cloud-storage-offering-to-mitigate-ransomware-attacks-but-will-that-be-enough "Read about Firevault on TechRadar Pro") [![Yahoo Finance logo](/assets/yahoo-finance-logo-white-aNkUpCH7.png) ](https://uk.finance.yahoo.com/news/firevault-launches-help-businesses-directors-074500961.html "Read about Firevault on Yahoo Finance") [![Channel Insider logo](/assets/channel-insider-logo-white-CFFo4iu7.png) ](https://www.channelinsider.com/security/tools-and-platforms/firevault-security-offline-platform-offering/ "Read about Firevault on Channel Insider") [![Security Buyer logo](/assets/security-buyer-logo-white-o6oIaBWz.png) ](https://securitybuyer.com/uk-cybersecurity-startup-launches-firevault/ "Read about Firevault on Security Buyer") [![SecurityBrief logo](data:image/png;base64,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) ](https://securitybrief.com.au/story/firevault-unveils-offline-digital-vault-to-combat-rising-cyber-risks "Read about Firevault on SecurityBrief") Choose your protection ## Which Offline Secure Storage® fits retail? Every tier is the same physical principle at a different scale. Pick the access pattern that matches how your team works, then see the capacity, price and use cases for it. LUVVaultStorageEnterprise ### 300GB Occasional-Use Vault, Deep Cold Storage £74.99/mo inc. VAT · £0 due today Deep cold storage for loyalty programme data and archived customer records accessed periodically. One nominated access day each week within a 12-hour window. What 300GB holds ~60,000 high-res photos ~150,000 PDF documents ~1,200 hours of voice recordings ~75 hours of HD video Use Cases for Retail - Loyalty programme historical data - Archived customer profiles - Legacy supplier contracts - Seasonal campaign archives - Closed store records Specifications Capacity 300GB Access 1 day/week, 12-hour window Authentication Identity-locked Commitment 36 months Security & Compliance Carefully Selected Bunkers DSIT-Referenced GDPR Art. 32 Cyber Essentials Plus How to Get Started Step 1 Discovery Call Understand what you need to protect and how you operate. Step 2 Vault Configuration Select your tier, capacity, and access model. Step 3 Identity Verification Complete KYC/AML and set up multi-factor authentication. Step 4 Go Live Data ingestion, access policy activation, and ongoing support. [Get started](/luv) [ See Also: Control Network governance for retail See how Control protects retail POS and supply chain data paths. ](/control-for-retail) ## Explore More [ ### Customer Databases Take customer data offline and out of reach. Learn more about Customer Databases ](/oss-for-customer-databases)[ ### Protect Customer Data Remove the risk of human error. Learn more about Protect Customer Data ](/oss-for-customer-data) Questions ## Frequently Asked How is OSS different from cloud storage? How do I access my data? Where is my data stored? Is my data encrypted?