Challenge 1
Always-on vendor VPNs.
Managed service providers and equipment vendors often hold 24/7 connections into the estates they support.

Control for supply chain risk
Persistent vendor connections, such as VPNs and remote access tools, are a common entry point for attackers. Control keeps vendor paths physically severed except during approved, time-bound sessions.
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The challenge
Attackers who compromise a supplier inherit the supplier’s access. If that access is always on, so is the route.
Vendor connections activate only during defined maintenance windows.
Every vendor session requires approval from both the vendor team and internal security.
Vendor activity during active windows is captured on physically disconnected storage.
Challenge 1
Managed service providers and equipment vendors often hold 24/7 connections into the estates they support.

Challenge 2
An attacker who compromises a supplier’s management platform can use its connections to reach every customer (MITRE ATT&CK T1195).
Answered byMulti-party session approvalChallenge 3
Third-party sessions often land on networks that also reach production, backups and management systems.

The scenario
The vendor path was needed for one patch window a week, and open for the other 167 hours. Step through it, or play it through.
Step 1 of 2
A manufacturer’s managed service provider holds a 24/7 VPN into its network.
Attackers compromise the MSP’s management platform and use that VPN to deploy ransomware into the manufacturer’s estate.
Step 2 of 2
With Control, the vendor path exists only during the scheduled Tuesday patch window, approved by both the vendor and internal security.
When the compromise happens, there is no open path to use.
An illustrative scenario.
Where Control breaks the chain
Each module removes something a compromised supplier would otherwise inherit: the standing path, the trust, or the reach beyond the vendor zone.
Capabilities
Six things Control gives the team, from the first boundary to the audit afterwards.
Supply chain
Vendor connections activate only during defined maintenance windows.
Supply chain
Every vendor session requires approval from both the vendor team and internal security.
Supply chain
Vendor activity during active windows is captured on physically disconnected storage.
Supply chain
When a supply chain compromise is detected, all vendor paths are physically severed on command.
Supply chain
Third-party access is confined to a physically separated zone with no path to production, backups or management systems.
Supply chain
Automated logging that can help support ISO 27001 supplier assessments, NIS2 and SLA evidence.
Adoption guide
Four steps, piloted on one site before it extends across the estate.
Map every vendor, MSP and software supplier connection into your infrastructure.
Define maintenance windows, vendor zones and multi-party authorisation requirements.
Deploy Relay-governed access for your primary managed service provider.
Extend to all third-party connections, with automated window management and vendor zone isolation.
Explore more
Questions
Through an emergency window: the path opens as a named, time-bound session with approval from the vendor team and internal security, and closes again afterwards.
Yes. Control governs the path the tooling uses, not the tooling itself. Sessions land in a separated vendor zone during the approved window.
Validate checks requests and updates for origin and integrity before they cross, and vendor paths are severed outside approved windows.

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