Firevault, offline secure storage, physically disconnected from the internet
Pricing
Vault SpareIncluded with every Vault

Hardware can fail. Your access does not have to.

Every dedicated Firevault Vault is protected by Vault Spare. If your Vault has a hardware failure, the spare is designed to trigger automatically and keep your access running while the fault is fixed.

Vaults from £360 a month inc VAT. 36-month commitment, first payment at checkout.

  • Automatic continuity
  • No emergency procurement
  • Engineer attendance when required
  • Failed drives returned

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Your VaultDedicated physical drives, RAID 1Working normallyFault detected
Vault SpareAlready inside your Vault spare hardwarePrepared in advanceKeeping your access running

Your accessSame login, same MFA, same File ManagerUnchanged. No waiting for an engineer

Your Vault stays physically disconnected outside authorised sessions

Illustration

Continuity when hardware fails
Automatic
Waiting for replacement equipment
None
Failed drives
Returned to you
Login and access
Unchanged

Why it matters

Built for hardware failure.

Dedicated hardware is a strength of physical storage. Hardware can also fail, so a spare is prepared in advance.

A spare, prepared in advance

Already inside your Vault spare hardware is ready before anything goes wrong, so there is no emergency procurement.

Failure kept apart from access

A hardware problem does not become an access problem.

Access comes first

No waiting for replacement equipment, and no change to how you access your Vault.

Your Vault: dedicated physical drives, mirrored with RAID 1

How it works

From a fault to a returned drive.

Five steps. Your access does not wait on the repair.

Step 1 of 5

Your Vault works normally

Your Vault operates normally, and stays physically disconnected outside authorised sessions.

Your Vault
Working normally
Vault Spare
Prepared in advance
Your access
Normal
Failed drive
None

Vault Spare does not change the offline model. Your Vault is physically disconnected outside authorised sessions.

Principles

Five principles behind Vault Spare.

Automatic continuity

The spare takes over without you sourcing or configuring another device.

No loss of access

A physical fault should not unnecessarily interrupt your access.

Engineer attendance when required

Firevault engineers can carry out the physical repair, on request.

Your drives remain yours

Failed drives holding your data go back to you, not into a shared pool.

The offline model remains

Vault Spare does not change the principle that your Vault is physically disconnected outside authorised sessions.

Why return the failed drive?

Physical ownership should mean keeping control of a drive at the end of its service life, or after a fault, so the media holding your data stays accountable to you.

Where it is included

Built into every Vault.

On Storage and Enterprise, hardware continuity depends on the design. It is not standard on LUV.

Choose your Vault

Choose your Vault.

Pick the capacity. File Manager, File Share, Vault Buddy and Vault Spare come with every size.

Dedicated physical capacity

Firevault 2TB Offline Secure Storage drive2TB

Contracts, company records, financial evidence and the client documents a small business cannot replace.

£360per month inc VAT

£300 a month ex VAT, 36-month commitment

Configure 2TBAsk a question
  • 24/7 on-demand access
  • File Manager
  • File Share
  • Vault Buddy
  • Vault Spare
  • Dedicated physical drives, RAID 1 mirrored
  • 2TB Offline Secure Storage®
  • Identity locked access with MFA
  • Setup and ongoing support
Most chosen

Dedicated physical capacity

Firevault 4TB Offline Secure Storage drive4TB

For growing businesses and professionals, with meaningful room to expand.

£480per month inc VAT

£400 a month ex VAT, 36-month commitment

Configure 4TBAsk a question
  • 24/7 on-demand access
  • File Manager
  • File Share
  • Vault Buddy
  • Vault Spare
  • Dedicated physical drives, RAID 1 mirrored
  • 4TB Offline Secure Storage®
  • Identity locked access with MFA
  • Setup and ongoing support

Dedicated physical capacity

Firevault 8TB Offline Secure Storage drive8TB

Substantial archives, creative work and records built up over many years. Adds a dedicated account manager.

£600per month inc VAT

£500 a month ex VAT, 36-month commitment

Configure 8TBAsk a question
  • 24/7 on-demand access
  • File Manager
  • File Share
  • Vault Buddy
  • Vault Spare
  • Dedicated physical drives, RAID 1 mirrored
  • 8TB Offline Secure Storage®
  • Identity locked access with MFA
  • Setup and ongoing support
  • Dedicated account manager

Every Vault belongs to one user. 36-month commitment, first payment at checkout.

Questions

Questions about Vault Spare.

Vault Spare is Firevault’s hardware continuity for dedicated Vault customers. It is not a second Vault that stays connected.

Vault Spare is designed to activate automatically, you keep your normal authentication, and an engineer can swap the hardware on request.

No. Continuity does not depend on an engineer reaching the Bunker first.

Vault Spare is designed to stop a hardware failure from causing a loss of access.

Engineers can replace it on request.

It is returned to you. It is not reused or sent to general disposal.

No. It provides hardware continuity and does not change the offline principle: your Vault is physically disconnected outside authorised sessions.

No. Your identity checks, authentication and authorised access stay the same.

All questions

Disconnect to Protect®

Real hardware. Planned failure.

Hardware will eventually fail. Vault Spare gives you automatic continuity, engineers when you need them, and your failed drives back.