Verified customer
The instance is tied to a known legal entity or verified individual.
Verified identity, recorded allocation and a defined lifecycle make responsibility clear. Vault, Storage and Enterprise have dedicated hardware. LUV customers hold isolated allocations on a shared instance, not exclusive ownership of its drives.
Vaults from £360 a month inc VAT. 36-month commitment, first payment at checkout.
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Why it matters
A cloud account tells you who may use a service. Physical ownership records whose instance it is, what equipment supports it and what happens when the relationship ends.
The instance is commissioned against a verified business or individual, not an anonymous storage credential.
The capacity belongs to that instance alone. Other customers cannot occupy or inherit part of it.
Commissioning, maintenance, renewal, return and destruction can all be evidenced against the same record.
A defined chain of responsibilityPhysical Ownership
How it works
Ownership begins with identity and continues through the full hardware lifecycle.
Step 1 of 4
Business or personal identity checks establish the accountable holder before an instance is commissioned.
Step 2 of 4
Dedicated hardware or an isolated shared-instance allocation is recorded against the verified customer, according to the chosen product.
Step 3 of 4
Firevault operates and safeguards the equipment inside a Bunker while the customer's allocation remains distinct.
Step 4 of 4
At contract end, the customer renews, retrieves eligible hardware or chooses destruction to certificate.
Offline by default: the hardware is physically disconnected outside authorised sessions.
Evidence of ownership
The instance is tied to a known legal entity or verified individual.
The customer allocation is explicit. Dedicated hardware and LUV shared-instance allocations are distinct models.
The instance and supporting hardware can be identified in Firevault's operational records.
Firevault safeguards hosted equipment. Storage and Enterprise can also be designed for customer premises or hybrid deployment.
Renewal, eligible return or certified destruction avoids an ambiguous end state.
Large programmes can purchase equipment in the organisation's name as part of the agreed design.
What it does not replace
Physical ownership answers whose instance it is. The media, connection state and protected location are separate controls.
Across every instance
Vault, Storage and Enterprise use dedicated hardware. LUV is an isolated allocation on a shared instance.
Choose your Vault
Pick the capacity. File Manager, File Share, Vault Buddy and Vault Spare come with every size.
Dedicated physical capacity
2TB
Contracts, company records, financial evidence and the client documents a small business cannot replace.
£360per month inc VAT
£300 a month ex VAT, 36-month commitment
Configure 2TBAsk a questionDedicated physical capacity
4TB
For growing businesses and professionals, with meaningful room to expand.
£480per month inc VAT
£400 a month ex VAT, 36-month commitment
Configure 4TBAsk a questionDedicated physical capacity
8TB
Substantial archives, creative work and records built up over many years. Adds a dedicated account manager.
£600per month inc VAT
£500 a month ex VAT, 36-month commitment
Configure 8TBAsk a questionEvery Vault belongs to one user. 36-month commitment, first payment at checkout.
In every OSS instance
File Manager, File Share, Vault Buddy and Vault Spare come with every OSS instance. Here are the other three.
File ManagerUpload, overwrite, create folders and share from any modern browser during an authorised window. Nothing to install.Explore File Manager
File ShareA time-boxed, password-protected link to a record in your Vault, withdrawn the moment the exchange is done.Explore File Share
Vault BuddyNominate who should be able to reach your Vault. Released only on documentary evidence and verified identity.Explore Vault BuddyQuestions
A hosted Vault is allocated exclusively to you and Firevault holds and maintains the equipment. Eligible hardware can be returned at the end of the relationship. Enterprise programmes can purchase equipment in the organisation's name.
No. Your allocated capacity is dedicated to your instance and is never pooled or commingled.
They are closely related but not identical. Dedicated hardware describes single tenancy. Physical ownership adds the verified customer assignment and defined lifecycle.
Firevault maintains operational custody of hosted equipment. Dedicated instances and isolated LUV allocations retain their distinct customer records.
You can renew, retrieve eligible physical hardware or choose secure destruction to certificate.
No. Your data remains yours. Firevault provides and operates the physical storage service under the agreed terms.
No. LUV provides one isolated 300GB allocation on a shared 2TB instance for six customers, not dedicated hardware or ownership of the shared drives.
Disconnect to Protect®
Choose the Vault capacity your business needs and create an Offline Secure Storage instance assigned to you.