Challenge 1
Flat cross-connects.
Legacy cross-connects remain live indefinitely, creating persistent paths between customer environments that bypass normal network controls.

Control for data centres and colocation
Colocation facilities share power, cooling, fibre and management planes across many tenants. One compromised environment can become a launchpad into neighbouring cages. Control removes the shared paths that attackers rely on.
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The challenge
Power, cooling, connectivity and management planes can stay shared. The attack surface between tenants does not have to be.
Cross-connects between tenants open for the approved window of work and close automatically. No path persists beyond the business need.
Access to a tenant cage or its equipment ties to a named, verified individual with the right authority. Shared remote-hands credentials are eliminated.
Each tenant sits on its own physical fabric, and an incident can be contained by severing the physical path.
Challenge 1
Legacy cross-connects remain live indefinitely, creating persistent paths between customer environments that bypass normal network controls.

Challenge 2
Provider remote hands, out-of-band management and smart hands tools often reach every cage from a single console.

Challenge 3
A breach in one tenant estate can traverse shared infrastructure and reach another customer through a path that should never have existed.
Module highlights
A shared provider edge, a shared switching fabric and individual customer cages. Choose a module to see where it is deployed and what it does there.
Where it sits
Between the internet and the provider edge, and on every link from the shared fabric to a cage.
What it does there
The provider can physically sever the internet boundary or any tenant boundary, so an incident is contained by removing the path itself.
Where it sits
Between the shared fabric and every customer cage.
What it does there
Each tenant sits behind its own physical boundary, so a broadcast storm, a misconfigured route or a compromised switch in the shared fabric is kept out of every cage.
Where it sits
On the cross-connects between customer cages.
What it does there
A cross-connect opens for the approved window of work and closes automatically when it ends.
Where it sits
Between the internet and the provider edge, and on every link from the shared fabric to a cage.
What it does there
Inbound traffic, and any request to open a tenant path, is checked for origin, integrity and authority before it goes further.
Where it sits
On every link from the shared fabric to a cage, and on every remote hands path from the management DMZ.
What it does there
Access to a tenant cage or its equipment is tied to a named, verified person with the right authority, replacing shared remote hands credentials.
Where it sits
On the cross-connects between customer cages.
What it does there
When data has to move between tenants, Transfer governs the route, the landing point and the audit trail.
Where it sits
On the cross-connects between cages, and on remote hands paths from the management DMZ.
What it does there
Cross-connects and remote hands access rights are removed when a project ends or a tenant leaves, along with the trust they carried.
Provider configuration backups, tenant isolation evidence, audit logs and the recovery sets you need after a facility incident are held in Offline Secure Storage®.
Scenario
An illustrative scenario in a London colocation facility.
“We thought each cage was isolated because the VLANs were different. Then we discovered a cross-connect had been left live for months.”Illustrative
Capabilities
Six things every colocation deployment delivers, for the provider and for every tenant.
Isolation
Customer environments are separated by physical path control, not only VLANs or ACLs.
Shared infrastructure
Power, cooling, connectivity and management planes remain shared, but the attack surface is not. The provider’s core infrastructure is protected from a single tenant compromise.
Cross-connects
Cross-connects are requested, approved, opened, audited and automatically closed. No cross-connect lives beyond its approved purpose.
Maintenance
Remote hands and engineering access open only during agreed windows, with full identity verification and session logging.
Evidence
Every physical path change is recorded, giving providers and tenants defensible evidence for SLAs, SOC 2, ISO 27001 and customer assurance questionnaires.
Offboarding
When a tenant leaves or a project ends, Unlink removes the cross-connects, access rights and inherited trust.
Relevant Blueprints
Each Control Blueprint is a proven pattern for one outcome, assembled from the Control modules.
Control Blueprints
Four Blueprints apply here: physical segmentation, third-party access, active breach containment and proving compliance through control.
Firebreak®
Where a deployment calls for a Layer 1 cut on the internet boundary or a tenant boundary, Firebreak® delivers it. Firebreak® is manufactured by Firevault.
CP-04
Segmentation should not just be logical. It should be physically enforceable.

CP-03
Give third parties access without giving them a permanent doorway.

CP-02
When prevention fails, containment must be physical, immediate and provable.

CP-06
Compliance becomes stronger when control can be demonstrated, not just documented.

Adoption guide
Catalogue every live cross-connect, remote-hands access path and management-plane route between the fabric and the cages.
Map Control modules to the provider’s physical topology, with isolated fabrics per cage.
Deploy Control in a single data hall or cage row first.
Extend path governance across all halls and integrate audit logs into the compliance workflow.
Grounded in ISO 27001 Annex A.13, PCI DSS v4 network segmentation guidance, SOC 2 CC6.1 and ENISA data centre security guidance. Control can help support each of them.
Questions
Each tenant gets a physical boundary, and every path change is recorded. Isolation becomes something you can evidence to a tenant, an auditor or an insurer, rather than a configuration you describe.
Control is mapped to the facility’s existing physical topology first, then piloted in one hall or cage row without disrupting existing tenants. The design conversation identifies any changes before anything is installed.
Yes, through an approved request. Relay opens the cross-connect for the approved purpose and window, closes it when the window ends, and the change is recorded like any other.
Unlink removes the cross-connects, remote-hands access rights and inherited trust relationships that would otherwise persist for years.

Explore more
We will walk through your cross-connects, management plane and cages, and show where each module would sit.